If your hosting service provider offers live chat support, you're able to speak to an agent in real-time and learn useful info or get a problem resolved timely. The main advantage of using chat rather than calling to talk to a live person is that you'll need just a computer with web access, which means that you will not pay any fees in case you're in a different country or state. In addition, it will be a lot quicker to copy and paste info like domain names, usernames or error messages i.e. details which are sometimes hard to share with the other party on the telephone. The real-time chat is also a much faster way to contact your hosting company's support crew compared to using a ticketing system. What's more, if some trouble requires a little more time to be resolved, you'll be able to do something different while you wait for guidance on the live chat, which means that you will not lose time - something that is impossible when you are on the telephone.

Live Chat Support in Hosting

We supply a live chat support service for all of the hosting plans that we offer and we will help you with almost everything live. If you do not have an account with our company yet, we are able to give you more information about the packages to help you to select the most appropriate plan. In case you are a current client, we are able to assist you with any billing or general issue and with a number of common tech troubles, for instance an e-mail address setup in a desktop email client. In case you can't phone us for some reason or you are in a country where we do not have a local telephone number, the live chat is the best way to get in touch with us. Needless to say, some matters require extra time to examine and test, therefore you will need to open a ticket to our technicians, but nonetheless, we're able to save you time and assist you with numerous issues on the chat.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we provide is accessible every single day, even on weekends and holidays. It is the most effective way to find out more about our Linux semi-dedicated servers in case you don't have an account yet or to get some problem resolved if you're a client and our support representatives will assist you instantly no matter what time of the day you join our chat. In case you're hestitating which package is more appropriate for your web sites, if you need advice whether you should acquire a particular upgrade and how to obtain it or in case you experience troubles installing an email account on your computer system, you'll be able to get in touch with us and we'll give you the needed info promptly. Our live chat is accessible even after our phone lines go off for the day, so when you have an account here, you can be certain that you will always receive instant assistance with any question or issue that comes up.