Although this is not the mainaspect for you to distinguish a dependable hosting company from a bad one or a reseller from a real supplier, being able to call and talk to a live person is a sign that you aren't dealing with a one-person company and that you will be able to get in touch with someone every time you're looking for assistance. The phone support for web hosting services may range from common to expert, which means that the problems which can be resolved with a call vary depending on the company. Usually, these issues are more basic and feature billing or first level tech issues as more complex tasks generally require a support ticket where both you and the administrators can track what's going on with a specific situation. Nonetheless, the option to phone call your service provider can save you a lot of time and efforts for the multitude of small things which will eventually show up at the time you manage your web hosting account.

Phone Support in Hosting

In case you decide to purchase one of our hosting plans, you can speak with our support team over the phone for 14 hours per day. We can help you choose the ideal plan for your websites because we believe that it is better to discuss these matters with a live person. If you already own an account, we can help you with all your sales/billing questions and general issues, even with some tech troubles that don't require a lot of time or escalation to an administrator since it is better to open a support ticket for time-consuming matters so as to have all the correspondence in one place. We now have phone numbers in the United States of America, the United Kingdom and Australia, so you can call the one you prefer and talk with our representatives.

Phone Support in Semi-dedicated Servers

We offer live phone support 14 hours per day as a part of the support services for each semi-dedicated server plan that we supply. As some issues are more difficult and time-consuming, you may need to open a support ticket if you experience such an issue, still for any billing, general or small-scale technical issues you can always give us a call and we'll assist you right away to save you the time you'll need to spend on creating a support ticket. Even if you do not have an account yet, you'll be able to find out whether you can host your sites on our leading-edge cloud platform or you're able to get any other general information about our semi-dedicated solutions. We now have local phone numbers in the United States, the United Kingdom and Australia along with an international number, which means that you will be able to call the one that is closer to your region.