Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • The Help Center section integrated into our Web Hosting Control Panel features a selection of help articles and frequently asked questions. Aimed at solving any common issue that you may possibly chance upon, they are compiled by our support team of skillful technicians.

  • Top quality support service
  • Tutorial Video Clips

  • We have prepared a selection of instructional video tutorials that visually show how to resolve a common problem related to your hosting plans account. You’ll find the tutorial videos in the Help Center section.

  • Intuitive help center
  • A One–Hour Response Time Guarantee

  • All semi–dedicated servers are backed up by a 24–7 customer support service and feature a sixty–minute ticket response time guarantee. Our knowledgeable technicians will be at your disposal 24–7–365 and will sort out any problem that you could have within less than sixty minutes after the tech support ticket submission. In the majority of cases, a reply will be provided to you within 20 minutes.