1 hour ticket response
We are specialized in providing a rapid and accurate reply to each ticket submitted by a user. Our skilled client support team members will review your situation and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all helpdesk tickets. In reality, the average tech support ticket response time has proved to be 20 minutes.
An Exceptional Technical Support Service
We have a team of web hosting support techs who will be happy to answer all your requests every time you require support. Most of our customer service team representatives have several years of experience in the hosting plans world, which means that you can always count on rapid and adequate answers to your requests.
An Easy–to–Browse Help Section
Incorporated into the Web Hosting Control Panel is an easy–to–browse Help section, which offers various sources of information. You can search through a constantly updated knowledge base offering web hosting account management articles and site management articles, check the step–by–step video tutorials or refer to our F.A.Q. database.
